Unable to Download Installation Files from Microsoft Servers

Question

I encountered an issue while trying to reinstall Visual Studio 2022 Community. The installation fails due to an internet connection error, stating, "Unable to download the installation files. Please check if the internet is connected."

I attempted to reset the Windows operating system by downloading the necessary files from the cloud server, but this also failed due to the same connection error.

There might be an issue with the local computer or network settings that prevents files from being downloaded from Microsoft servers, even though other sites like YouTube work fine.

Additionally, downloading the Visual Studio Bootstrapper from MSDN did not work.

Turning off the remote view agent also did not resolve the issue.

For reference: rview

The same steps work perfectly on another PC in a different physical location.

Answer 1

Hi @이호진, 

Welcome to Microsoft Q&A! 

Please have a try with the following steps:

1. Run your Services as administrator.
2. Locate the “CNG Key Isolation” service and open it.
3. Change the “Startup type” option to “Manual” and start it.
4. Download the Visual Studio from the page and try again.

 

Besides, please check if you have specialized anti-virus, app-blocker, or GPO phased permission software installed that maybe be blocking this installation. Please temporarily disable them and clean your %temp% folder to try again.

Sincerely,

Anna

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Answer 2

C:\Windows\System32\drivers\etc\hosts에 192.229.232.200 download.visualstudio.microsoft.com 이 줄 주석 처리하니까 해결됐어요 전