Can't Access Sandbox

Shushanna Bailey 15 Reputation points
2025-02-01T16:18:23.8766667+00:00

AADSTS500200: User account [Mod Removed - PII] is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account. - what does this mean? i used the same email to take the courses for AZ-900

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
2,036 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. Manu Philip 19,271 Reputation points MVP
    2025-02-01T16:35:38.8566667+00:00

    Hi Shushanna Bailey

    The Browser / Tab you are in, seems to be logged in to a Corporate Tenant / non-Personal Tenant. Make sure you are using an incognito, private browser, and try again

    Hope this helps.


    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. BANDELA Siri Chandana 1,405 Reputation points Microsoft Vendor
    2025-02-03T06:23:31.9733333+00:00

    Hi @Shushanna Bailey
    Thank you for posting your query on Microsoft Q&A.

    I understand that you are trying to access application in the tenant and encountering error that "Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization.".

    Whenever you sign in Azure portal using Microsoft Personal Account by default you are getting connected to the Microsoft Services tenant. As this is a standard tenant without any directory associated, you cannot perform actions such as creating new users, groups, enterprise applications, and so on. To perform administrative actions, you must have administrative access to the tenant.

    If you want to access Entra portal using your personal Microsoft account only, you can invite that user as a guest user as mentioned here: https://learn.microsoft.com/en-us/azure/active-directory/external-identities/add-users-administrator#add-guest-users-to-the-directory and assign the Global Administrator role.

    You will receive an invite email once you are added to an azure tenant and accept it, you can use https://portal.azure.com/#create/Microsoft.AzureActiveDirectory URL to create your own tenant as well.

    Hope this helps. Do let us know if you have any further queries.

    If this answers your query, do click `Accept Answer` and `Yes`.

    Thanks,

    B. Siri Chandana.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.