unable to open the VM

Question

I’m learning configuration of the address book when I’m opening trying to open the VM with my email I’m getting error.

This question is related to : https://learn.Microsoft.com/en-us/training/modules/plan-config-global-address-book-finance-operations/4-exercise

Answer 1

Hi Rejith,

Thank you for submitting your query on the Microsoft Q&A Platform.

We apologize for any inconvenience you may have encountered while attempting to access the Lab environment.

Step 1: Please sign out from all active tabs within your current browser and clear the cache files. Afterwards, attempt to log in again using your learn ID credentials.

Step 2: Sign out from your current browser session and attempt to log in using an incognito or in-private browsing window.

Step 3: Utilize an alternative browser and attempt to log in once more.

Step 4: Test logging in with a new personal Outlook account within the learning path using a completely different browser.

By following the steps above, I have successfully activated the lab environment."

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