Active Directory
A set of directory-based technologies included in Windows Server.
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Azure AD: unable to edit properties (greyed out) of the account
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ABC
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Hi all,
We have successfully migrated our entire on-premises environment to Azure/Entra/Exchange/SharePoint. The migration process went smoothly without any issues. On Saturday, we deactivated our on-premises environment, and since then, we have been operating as a “cloud-only” organization.
Everything has been functioning well, except for a minor issue with Azure/Entra AD. I am currently unable to modify user settings as all options are greyed out. Before deactivating the on-prem services, we had stopped the AD-Sync.
Could you please assist us in resolving this issue?
Thanks.
1 answer
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Andy David - MVP 151.6K Reputation points MVP2025-01-27T15:36:50.65+00:00 -
ABC 0 Reputation points
2025-01-28T09:02:38.7833333+00:00 Hello,
Thank you for your reply.
The 72 hours are now over, but we still have the problem.
No, I didn’t follow the steps. As I mentioned, just before deactivating the on-prem services, we had stopped the AD-Sync.
Is it necessary to follow the steps you linked?
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