Azure AI Video Indexer
An Azure video analytics service that uses AI to extract actionable insights from stored videos.
90 questions
Unable to play video after successful indexing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Shailesh Kumar
5
Reputation points
video indexed with player url:-"https://www.videoindexer.ai/embed/player/efdaa22e-9b4a-4e5a-a68f-f6ae4062d609/c759tfy4g8/?location=eastus" but the player is not able to play the video
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Manas Mohanty (Quadrant Resource LLC) 95 Reputation points Microsoft Vendor2025-01-28T10:49:14.78+00:00 Hi Shailesh Kumar!
Welcome to Microsoft Q&A Forum, thank you for posting your query here.
It seems you are facing issue on playing the indexed video.
Here are the steps to check the issues.
- Please make sure your input videos follow format mentioned here in video format requirement. (Upload file size limit is 3 GB, upload URL file size limit is 20 GB and supported file extension like .mp4, )
- Please clear your cache and test again
- Please check in another browser.
- Please use stable internet like Broad band.
- Please check in other supported regions.
Thank you.
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