Azure Communication Services REST API - Error Denied by resource provider

Question

I am getting the below error when trying to call the {{endpoint}}/calling/callConnections rest api in postman.

I pretty sure my user key is correct.

{
    "error": {
        "code": "7510",
        "message": "Denied by the resource provider."
    }
}

Any help would be appreciated

Answer 1

Hi @Daniel Woodnutt ,
Thanks for the question and using MS Q&A platform.
Hey, the error message "Denied by the resource provider with the code 7510" usually means there's a permissions or access rights issue with the Azure Communication Services resource you're trying to use. To fix this, make sure the resource provider is set up correctly and that your account has the right permissions to access the API.

Check the following:

• Verify that the Azure Communication Services resource is properly set up and active.
• Make sure your Azure account has the needed permissions to use the API.
• Look over any policies or settings that might be blocking access to the resource.

If the issue persists, you might want to reach out to Azure support for more help.

Unauthorized errors (401) while invoking APIs
Troubleshooting call end response codes for Calling SDK, Call Automation SDK, PSTN, Chat SDK, and SMS SDK (calling)
https://learn.microsoft.com/en-us/azure/communication-services/tutorials/postman-tutorial
Let me know if you have any assistances.
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