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Hi there, I'm facing a challenge while logging in to the Azure Training Sandbox. I'm using my private Hotmail email for this. However, after many attempts, I decided to log in with my company email and link my Hotmail account. The company email works fine, but I do not want to use it as my learning email. Even after linking my private email to the company email, I started encountering the issue below:
Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '18fbca16-2224-45f6-85b0-f7bf2b39b3f3' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.
any help is appreciated.
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If it's Gmail they typically want you to link from their account not your outlook.
Yes it's completely true cause it recently happened to me
Nop its hotmail
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I'm having the same issue the Solution Architect learning path
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Hello Muhanad,
Thanks for your question.
With personal Microsoft Accounts (Outlook, Hotmail or OneDrive), you are connected to the Microsoft Services tenant by default. Within the default tenant, there is no linked directory for performing any actions and that might cause the issue.
Just sign in via an incognito account/ new browser (clear cache and cookies)with your personal account.
That should resolve.
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
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Hi Abiola and thank you for your respond,
No this did not solve the issue, below is the exception created
Request Id: 9642ee3c-455b-46be-bce8-901a278d2700
Correlation Id: 4e49dc29-e465-4ca8-9714-ed23391b7daf
Timestamp: 2025-01-26T13:43:03Z
Message: AADSTS500200: User account 'xxxxx@hotmail.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.
Thanks for your response. To be clear, are you trying the public Azure Sandbox on Microsoft learn? Or an internal tool? If it's an internal tool, you will need to be invited to that organization. If it's Microsoft, learn.. are you signing in on the same work computer? If this is the case, can you try on a different computer by first going to https://learn.microsoft.com on a different device even your mobile and let me know if it's any different. It's very possible your work computer has cached creds
No it's a private learn Azure, it's weird but real :) even my username now MuhanadYOUNIS-9595 every Everything is mixed !!!!
and here is the point