How to reach support regarding a payment

Question

I have a problem with a billing and could only ask for a refund for one of them.
I want to speak or send an email to the support but doesn't have any clue how, because this can't be solved with their automatic process for refunding.

Anyone know how to actually how to reach out to a person working with azure on the support side?

Answer 1

Hi @Kevin Kallin ,

the best option is to open a support request with Azure Support:

Create an Azure support request

Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

Source: Azure Support plans

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Answer 2

Hi @Kevin Kallin

Thanks for the Question and using Microsoft Q&A

To contact support, please use the links provided below

Customer service phone numbers - Microsoft Support

Microsoft Azure Support Ticket | Microsoft Azure

Please don't forget to "Accept answer" and close this thread.