My Azure account was blocked

Question

My account in Azure portal is blocked, I can't insert founds and licences.

Anyone knows how to unlock this account?
The complete message error is attached.

Answer 1

Hi Jaclinton Silva

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Click the "Help me troubleshoot" button: This will likely take you to a support page or help you contact support.

You can typically create a support ticket directly through the Azure portal.
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

If you have any further queries, do let us know.

---

If the answer is helpful, please and "Upvote it".

Answer 2

Hello Jaclinton Silva,

Thanks for your question

You need to create a support request, but since you may not have access via the portal, I would recommend you use the Global service numbers here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola