Hi @Arvunescu Cătălin
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Please make sure your key is for Office professional plus 2021
To get the Confirmation ID, you may try phone activation:
- Open one Office app, such as Word.
- Word will prompt you to sign in a Microsoft account, please click "I don't want to sign in or create an account", and then enter your key to activate.
- If it doesn’t ask for a product key to activate right away, you may go back, click File > Account.
- Under “Product Information”, look for “Activate Product”.
- Click on “I have a product key” and enter yours in.
- When it asks how you want to activate, pick “I want to activate the software by telephone” instead of over the internet.
- After choosing phone activation, you’ll see your Installation ID. It’s long, so be ready to write it down.
- Look for the number in the activation window. Select the country or region you are calling from. It will then display a number that you can call. Most countries have a number with a free call at the expense of Microsoft.
- Follow the voice instructions on the call, enter your Installation ID when asked.
- The system will check your ID and then give you a Confirmation ID. Please write it down.
- Click on the “Enter Confirmation ID” button and type the number they provided.
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