Share via

Teams phone number - vocemail to email translation

PaulB730 20 Reputation points
2025-01-22T20:09:56.79+00:00

I have a Teams phone that when a voice mail is received, it is transcribed and then forwarded to my email address. In the " From"(sender) of the email was a always the callers phone number, as of 2 weeks ago the "From" is now a "no reply @ Skype.voicemail.Microsoft.com" . I cannot find any settings or rules that would have change this,It kinda just happened. Any solution to this ?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
188 questions

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Matt Schnarr 0 Reputation points
    2025-01-28T16:41:01.7466667+00:00

    same issue here any resolution provided?

  2. Pantelis Tzompras 0 Reputation points
    2025-01-31T16:01:16.1233333+00:00

    Have the same issue with multiple mailboxes and users complaining that instead of the voicemail providing the "From" address / phone number they now see a "noreply@Skype.voicemail.Microsoft.com"

    Searched and found the below article that point us to the right direction
    https://learn.microsoft.com/en-us/skypeforbusiness/troubleshoot/hybrid-phone-system/voicemails-not-delivered

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.