Kullanıcı girişi Yetki sorunu

Question

İyi günler ;

https://entra.microsoft.com/#view/Microsoft_AAD_IAM/EntraDashboard.ReactView

alanına girdiğimde hiç bir işlem yapamıyorum.

erişim izniniz yok diyor. bir kullanıcı paswoordunu yenilemek istediğinde mail bana düşüyor. ama giriş yaptığımda yetkimin olmadığı söyleniyor. bu durumu nasıl düzelteceğim. admin center giriyorum ama yönetemiyorum.

Answer 1

Hello @Serkan ŞENTÜRK

Thank you for posting your query on Microsoft Q&A.

I see that whenever you try to log in to the Azure admin center, it says you don't have access permission to portal.

Could you please confirm if you are the global administrator in the tenant? if your task is to reset user's password then you have to be a global admin or at least password admin of the tenant, please check the permissions once again. https://learn.microsoft.com/en-us/entra/fundamentals/users-reset-password-azure-portal

Or another cause can be:

It appears that maybe you are re-directing to different tenant where you are not a part of it. whenever we try to login in azure portal it directs you to the domain.onmicrosoft.com directory. Please verify whether this is the correct tenant ID. If it’s not, I recommend manually specifying your tenant by using either the tenant ID or domain name in the URL:

• https://portal.azure.com/<tenantID>
• https://portal.azure.com/<domain.onmicrosoft.com>

Note: Be sure to replace <tenantID> and <domain.onmicrosoft.com> with your actual tenant ID or domain name.

Following these steps should redirect the authentication process to the correct directory. Please let me know if this resolves the issue.

If the issue still the same, try to access https://myaccount.microsoft.com/?tenant=<tenantID>. Replace with your tenantID or domain name.

I hope this clarifies things. Please contact us If you’re still facing difficulties, I’m here to help.

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Best regards,

Sakshi Devkante

Answer 2

First of all, thank you for your help. I looked at everything you said but the result did not change https://myaccount.microsoft.com does not accept my username and password anyway, I did not get such an account. But the issue developed as follows. Our company is a textile company and we work with H&M. There are definitions to enter the portal here, but it is said that it must be authenticated with a Microsoft account. One of the users requested a reset and an e-mail came to me from Microsoft to authorize the reset, then when I entered the admin center, that is, when I clicked on the link, I encountered this problem. I think the problem is related to H&M, but they keep sending e-mails about me having to solve it with Microsoft. I cannot understand how I can get an account from you and manage it with an e-mail from elyaf.com and I reported this to H&M. I am waiting for an answer, I thought I would write to you while waiting.