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I was accepted into Microsoft's startup founder's hub with 5k of credits but currently we do not know how to unlock these credits. We are currently using a third party provider, Geostream, for hosting on Azure. Do we need a dedicated subscription to access these credits? Geostream said we can't access through our current account/setup. Can anyone assist with this? We haven't seen documentation that clarifies.
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Hi Olivia DeRamus,
Just following up to see if you had a chance to review my previous response. Please let me know if it was helpful, and don't hesitate to reach out if you have any further questions. If your issues have been resolved, kindly accept the answer by clicking the Accept Answer and Upvote buttons on the post.
Thank you!
Hi Olivia DeRamus,
Just following up to see if you had a chance to review my previous response. Please let me know if it was helpful, and don't hesitate to reach out if you have any further questions.
Hi Olivia DeRamus,
Thank you for reaching out to us on the Microsoft Q&A forum.
To unlock and utilize your Azure credits from the Microsoft for Startups Founders Hub, you will need to activate them through the Founders Hub portal. Please log in to your account on the portal, navigate to the Benefits tab, and locate the Azure sponsorship benefits section. From there, select Redeem to activate your credits. Ensure that you use the email address associated with your Azure subscription when redeeming the credits.
Please refer to Get More Benefits FAQs
Regarding your current setup with Geostream, it’s important to note that these credits are typically applied to an Azure account that you manage directly. If Geostream is managing your Azure resources, you may not be able to apply the credits to that account. In such cases, you may need to create a separate Azure account or subscription where you have administrative control to make use of the credits.
However, if you encounter any issues related to your account, the support team will be happy to assist you.
Please open a support ticket with the Founders Hub support team by following these steps: https://foundershub.startups.microsoft.com/signup?drawer_open=true please click on "Support" on this page to submit support ticket.
Please reach out to us if you have any other queries.
If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.