Azure Stack Hub
An extension of Azure for running apps in an on-premises environment and delivering Azure services in a datacenter.
191 questions
Unable to download CloudBuilder.vhdx using AzureStackDownloader.exe from https://aka.ms/azurestackdevkitdownloader
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 85%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Toh Hanwei
0
Reputation points
I am trying to deploy Azure Stack Hub Development Kit 2306 for some POC as instructed here: https://learn.microsoft.com/en-us/azure-stack/asdk/asdk-download?view=azs-2306. However I keep getting the following error when trying to run the ASDK downloader to download the CloudBuilder.vhdx file from https://aka.ms/azurestackdevkitdownloader
I checked my internet connectivity and was able to browse the internet. I even attempted to run the downloader from an Azure VM situated in a different region from my country and still got the same error. Did anyone else also observe the same error?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 86%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Akshay kumar Mandha 2,190 Reputation points Microsoft Vendor2025-01-20T20:41:49.86+00:00 Hi Toh Hanwei,
Welcome to the Microsoft Q&A Platform! Thank you for reaching out with your question.
Based on your query, I understand that you're facing an issue with the ASDK downloader. Could you kindly confirm.? if all the prerequisites, including hardware requirements, have been met on your local machine before starting the download?
If you have already checked that thing means, please let me know, and I will investigate further and provide an update -
Toh Hanwei 0 Reputation points
2025-01-21T02:30:23.56+00:00 Hi Akshay,
Thank you for helping to check. I ran the pre-requisites check powershell script and it looks fine
I also do have Dot NET framework 4.8.1 installed so I am unsure why is it not downloading the CloudBuilder.vhdx file.
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Toh Hanwei 0 Reputation points
2025-01-21T15:10:31.1133333+00:00 Hi @Akshay kumar Mandha did you manage to find anything on your end or were you able to download the vhdx file using the downloader?
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Akshay kumar Mandha 2,190 Reputation points Microsoft Vendor
2025-01-21T17:40:11.39+00:00 Hi Toh Hanwei,
Thanks for replying back to me
As you mentioned all pre-requisites met in previous comment, I'm looking into it, and will get back to you soon.! -
Toh Hanwei 0 Reputation points
2025-01-22T02:54:12.91+00:00 Hi @Akshay kumar Mandha thank you and hope to hear from you soon
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Prrudram-MSFT 27,596 Reputation points2025-01-24T18:27:24.19+00:00 Hello @Toh Hanwei
Thank you for reporting this issue and for your patience. I worked with @Akshay kumar Mandha, we were able to reproduce the issue you are facing. I am evaluating this behaviour with our product team. I will get back shortly with more details.
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