Hello,
Did the issue occur with the specific machine or all the machines?
If it occur with the specific machine, we could try to reset Windows update components then check the issue agagin.
Additional resources for Windows Update - Windows Client | Microsoft Learn
Or we could try to download the update manually then install it from the client direclt.
If the issue occur with all the machines, we may need to check the wsus configuration issue. According to the error message 0x80244007( there was a SOAP fault for reasons of WU_E_PT_SOAP_* error), it could be a web configuration issue.
On SUP server:
++Opened command prompt as an admin browse to C:\Program Files\Update Services\WebServices\ClientWebService and run below commands.
•takeown /f web.config /a
•icacls web.config /grant administrators:f
•notepad Web.config
Changed below values-
•maxCachedUpdatesvalue to 44000
•maxInstalledPrerequisites to 800
•maxRequestlength from 4096 to 8192
Ensured below values are right- setting for WSUS App pool
•Changed “Queue Length” from 1000 to 4000
•Chnaged "Service Unavailable Response Typr" from the default HttpLevel to TcpLevel
•Changed “Failure Interval (minutes)” from Default 5 to 30
•Chnaged "Maximum Failures" from the default 5 to 60
Best Regards,
Hania Lian
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