problem disapearing ssl certificates , win2019 server, not installing the ssl

Question

I have a clean win 2019 server instalation and want to install a Comodo SSL certificate for a website! when I select 'complete certificate request' via a PKCS7 file ,the proses sims to complete with no errors, I imidietly see the certificate instaled and listed on the 'server sertificate list' but when I change pane going to site bindigs to find it itsnot there. going back to "server sertificate "its gone like it was never instaled!

Answer 1

Hello,

Thank you for posting in Q&A forum.

This issue could be caused that the certificate is not properly linked to the private key. Let's try below steps to fix the issue:

1.Press "Win+R" and enter "mmc" to open Microsoft Management Console, find the certificate that you installed.

2.Double-click the certificate and go to "Details" tab, check if there's key icon next to the certificate, if it's missing, please

run below command as an administrator.

certutil -repairstore my <SerialNumber>

3.Check if the issue still persists after the fix.

To help other customers who may be facing the same issue, please don't forget to vote if the reply is helpful.

Best Regards

Zunhui