A problem with Access packages (EntraID) requests!

Question

I have created an access package with policy that require an approval ( there guest accounst as approvers). While someone submit a request no one recieve an email to approve the request . And at request page in the access package i see that the status is Submitted- Accepted . and never change to pending aproval .

other access packages works fine . is possible that the issue is because the guest approvers ?

Answer 1

Hi @Alshalabi, Abdulmohsen

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue:

A problem with Access packages (EntraID) requests!

Solution:

Issue resolved by @Alshalabi, Abdulmohsen

As guest users involved as approvers, it will take longer to send the email and update the request status.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.