How to Stop Erroneous GET Requests from Triggering Unwanted Prints on HP Envy Inspire 7258e printer

Brenda Martin 0 Reputation points
2025-01-08T21:13:45.13+00:00

I am experiencing unwanted print commands from my HP Envy Inspire 7258e, leading to unintended page printing. This is what prints out at any time of the day or night if my printer is on. I am unable to reproduce this as it occurs at any time without any input by me. It will turn on my printer even when it is sleeping or scheduled to be OFF to print this.

GET / HTTP/1.1

Host: 76.228.122.188:9100 (I am on AT&T and know this is their site address, I have called, and they are unable to help. I have contacted MS Support, and they are unable to help. I have scanned for web answers and that has been no help)

User-Agent: Mozilla/5.0 (Windows NT 6.1; ) AppleWebKit/537.36 (KHTML, like Gecko (it looks like there could be more but doesn't print out as I am using 81/2 x 11-inch paper)

Accept: */ *

Accept - Encoding: gzip

I am using a HP Envy Inspire 7200 All-in-One Plan for my printing. I am a home user not a business. I am using the HP server for printing from the network with a usb hub to print from my computer.

This started about a month ago and has increased my billing for my plan as it will print from 1 to 10 pages with what looks like a zip file that doesn't get translated correctly.

My computer is

Device name   DESKTOP-K80UHA7

Processor         AMD Ryzen 7 5700G with Radeon Graphics            3.80 GHz

Installed RAM 16.0 GB (15.3 GB usable)

Device ID        EDA87C8A-E616-40FA-8AC6-DF8B0EE068EB

Product ID      00342-21900-64056-AAOEM

System type     64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

 Edition Windows 11 Home

Version            24H2

Installed on     ‎10/‎12/‎2024

OS build          26100.2605

Experience      Windows Feature Experience Pack 1000.26100.36.0

 Manufacturer   HP

I want to find a solution to stop these print commands and reduce unnecessary printing charges. I would like step by step instructions on how to solve this.

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
697 questions
0 comments No comments
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.