Abnormal display of Microsoft Yahei font in PPT

Question

The PPT displays abnormal Microsoft Yahei font. The computer system is Win11 Professional Edition, and the office is LTSC 2021 Professional Enhanced Edition. It displays normally on other computers, but shows abnormally on my own computer. At first, I thought it was a font problem, but reinstalling the font still doesn't work, reinstalling the office software still doesn't work, and even after online repair, it still displays abnormally.

There is another strange thing, in the same PPT, there are some places where Microsoft Yahei displays normally.

In addition, on my computer, I created a new PPT and the Microsoft Yahei font displayed normally.

May I ask what the problem is and how to handle it specifically.

Thank you.

Answer 1

Hello,

I found that your post is the same as the one posted on the Chinese version of the Q&A forum. I will translate my previous reply in English and reply here.

• For abnormally displayed fonts, check the font name on other people's computers to see if it is also called "Microsoft YaHei".
• Copy the abnormally displayed text box to the slides with normal display of "Microsoft YaHei" text for a check.
• Use the Format Painter to apply the format of normal Microsoft YaHei font to the abnormally displayed text and see the result.
• Please select and right-click on one text box includes abnormally displayed text, choose "Format Shape" to see if there are any settings under the "Text Options".
  • Check the "Text Effects" option to see if there is any setting set, such as Shadow and Glow.
  • Under the "Textbox" option, it is recommended to increase the left, right, top and bottom margins between the text and the border.
  • Set the "Do not Autofit" and then enlarge the text box.

In addition, you can select the abnormally displayed Microsoft YaHei text, click: Home > Replace Fonts in Editing group, and replace with other fonts like Kaiti.

You can also update or roll back the graphics driver of your machine.

Change the default printer (for example, select Microsoft's virtual PDF printer).

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Answer 2

Hello,

Thanks for your answer. For abnormally displayed fonts, the font name on other people's computers also called "Microsoft YaHei". Replacing abnormal text with any other font such as Kaiti, Songti, Black font, etc. will also result in incomplete display. I have checked the "Text Effect" options and there are no settings such as Shadows, Glow, Reflex, Frustum, etc. Adding margins between text and borders, as well as enlarging text boxes, it still doesn't work.

In summary, I have tried the methods provided but they still do not work.

My question is, why does the same version of PPT software, installed by default, display the same PPT file normally on one computer but not fully on the other? What exactly is the reason.