Not able to list azure subscription in azure batch and storage explorer

Question

I am using free subscription and i am trying to implement below use case.

Tutorial: Run a Batch job through Data Factory with Batch Explorer, Storage Explorer, and Python

In above use case it is mentioned that I can use free subscription to implement. But when I try to login into batch and storage explorer, It is showing that login successful but when I click on select subscriptions dropdown menu I am not able to list the any subscription. I tried to re login, re installing. kindly suggest that can I use free subscription in data and batch explorer or I need to upgrade to pay as you go?

Answer 1

Hi ,

Thanks for reaching out to Microsoft Q&A.

The issue you are facing is likely due to the fact that free Azure subscriptions have certain limitations and permissions that may restrict access to some services, including the ability to manage resources through tools like Azure Batch Explorer or Azure Storage Explorer. Here are some steps to resolve the issue:

Verify Subscription and Permissions

Check Subscription Status:

• Ensure that your free subscription is active and has not expired or been disabled.
  • If the free trial has ended, you will need to upgrade to a Pay-As-You-Go subscription to continue using Azure services.
  Verify Role Assignments:

  - Ensure that your account has the necessary permissions (e.g., **Owner** or **Contributor**) on the subscription.
  
     - Go to the **Azure Portal** → **Subscriptions** → Select your subscription → **Access control (IAM)** → Check your role.
  
     **Check Service Availability in Free Subscription:**
  
        - Confirm that Batch services are enabled for your free subscription. Some services may require additional setup or permissions even on free subscriptions.
  

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Troubleshooting Azure Storage Explorer and Batch Explorer

Sign-In Issues:

• Ensure you are signing in with the same Azure account that has the free subscription associated.

Manually Attach Subscription:

  - In Azure Storage Explorer, go to **Manage Accounts** and confirm that your subscription is listed under the account you are signed in with.
  
     - If it’s not listed, try manually refreshing or signing out and back in.
     
     **Use a Direct Connection:**
     
        - For Azure Storage Explorer, you can manually add a storage account using the **Storage Account Key** or **SAS Token**.
        
           - For Azure Batch Explorer, try to directly specify the **Batch Account** connection details (URL and key) if subscriptions are not appearing.
           

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Upgrade to Pay-As-You-Go (Optional)

If the above steps do not resolve the issue, consider upgrading your subscription to Pay-As-You-Go. This will remove many limitations associated with the free trial.

1. Go to the Azure Portal → Subscriptions → Select your subscription → Click on Upgrade Subscription.
2. After upgrading, verify if the subscription appears in Batch and Storage Explorer.

If nothing worked, reach out to support by raising a case with them.

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