OneDrive accounts without licenses

Question

In our SharePoint Admin Center, it shows that we have some OneDrive accounts without licenses. Starting next year, Microsoft will implement policy changes regarding such accounts. The accounts listed in the report belong to users who are no longer with the organization. Upon downloading and reviewing the report, it indicates that the deletion of these accounts is blocked due to a retention policy.

Answer 1

Hi @Vishnu Anand ,

Welcome to Q&A forum!

For the unlicensed OneDrive account, you can choose to license or delete the account. If no action is taken, the account is automatically archived from January 2025.

As you said, "The accounts listed in the report belong to users who are no longer with the organization." You may want to delete these unlicensed OneDrive accounts.

For more details, please see:

https://learn.microsoft.com/en-us/sharepoint/unlicensed-onedrive-accounts#manage-unlicensed-onedrive-user-accounts

https://learn.microsoft.com/en-us/sharepoint/set-retention

Good day!

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