How do I download my files from OneDrive to my hard drive because my download files are always incomplete

Question

I started using OneDrive over a month ago, and all my files were removed from my hard drive. I have since tried to restore my files to my hard drive and all the downloads from OneDrive have failed. I have sent a message to Microsoft requesting assistance, and one rep answered 3 days ago and has not been available since, nor provided any support. Additionally, I'm no longer able to attach files to emails, and my Office Suite (word, excel) are not working properly.

Answer 1

Hi，

It is recommended that you check whether you can see files on the web page, please go to https://onedrive.live.com/login

If the file is available in OneDrive on the web, please try to re-sync files with OneDrive in local.

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Answer 2

How do I resync to local? I don't see that option.