How to fix 500 error on postman API

Shrimathi M 40 Reputation points
2024-12-19T18:39:14.1+00:00

Hello Team,

I am trying to create external APIs for my serverless SQL pool on postman.
So I have created required access tokens using this URL (`https://login.microsoftonline.com/

Azure Synapse Analytics
Azure Synapse Analytics
An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.
5,093 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Chandra Boorla 5,755 Reputation points Microsoft Vendor
    2024-12-20T01:50:02.04+00:00

    Hi @Shrimathi M

    Greetings & Welcome to Microsoft Q&A forum! Thanks for posting your query!

    A 500 error in Postman usually indicates an issue on the server-side. Since you're working with external APIs for a serverless SQL pool and using Azure AD authentication, there are several areas to investigate to resolve the issue. Here are some steps you can take to troubleshoot and potentially resolve the issue:

    Check the API Endpoint - Ensure that the URL you are using in Postman is correct and points to the right endpoint of your API.

    Inspect Request Headers - Verify that you are sending the necessary headers, especially the Authorization header if your API requires authentication. Also, ensure that the content type is set correctly (e.g., application/json for JSON payloads).

    Check Access Tokens - Since you mentioned creating access tokens, ensure that the token is valid and has not expired. Make sure you are using the correct token for the API you are trying to access.

    Review API Documentation - Consult the API documentation to ensure you are following the correct procedures and using the right parameters.

    Server Logs - The most helpful information will likely be in your serverless SQL pool's logs. Look for any error messages or exceptions that occurred around the time you made the Postman request.

    Test with Other Tools - If possible, try using another tool (like curl or a different API client) to see if the issue persists. This can help determine if the problem is with Postman or the API itself.

    Please refer to the link provided below, as it might offer some insights that could help you address your question.

    https://support.postman.com/hc/en-us/articles/6018809487255-Fixing-a-500-internal-server-error-response#:~:text=What%20to%20expect,if%20their%20systems%20are%20operational.

    I hope this information helps. Please do let us know if you have any further queries.


    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.