Download link for Microsoft Edge Mac OS is broken

Question

I click the "download for MacOS" button on the Edge download page and get either a "loading" message that never goes away, or sometimes a blank white popup window. This occurs on both Chrome and Safari. I also tried it on Brave browser, same result. I also tried on both my work computer and my home computer.

Is there a direct link to the installer rather than this over-engineered button that is failing?

This question is related to the following Learning Module

Answer 1

Hi Rod West,

Thank you for reaching out to us on the Microsoft Q&A forum.

we understand you're having trouble with the Microsoft Edge download link for macOS. When you click the Download for macOS button, it either keeps showing a loading message forever or opens a blank white popup window.

Here are some troubleshooting steps you can try:

1.Sometimes, a corrupted cache or cookie may interfere with page loading, Clear your browser cache and cookies, then try again.
2.Network issues can affect downloads, if possible, connect to a different Wi-Fi network or use a wired connection to see if the problem persists.
3.: Some extensions might block downloads, disable any ad-blockers or download managers and attempt the download again.
4.Ensure that your current browser is up to date, as outdated versions can cause compatibility issues.
5.If the issue persists, access the download page from another device to check if the problem is specific to your current device.

If challenges persist, please attach relevant screenshots for further assistance, ensuring all privacy details are concealed before posting.

Thank you.

Should you find this information helpful, kindly express your acknowledgment by clicking the "Upvote" and "Accept Answer" buttons on the post.