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KB5048685 Update Breaks Start Search

Justin Herman 5 Reputation points
2024-12-18T18:59:21.0433333+00:00

After getting December 10, 2024 KB5048685 on Windows 11 23H2, we could no longer search within the Start menu.

I discovered that a test system in its own OU that had Inheritance disabled, was still able to search. I put that in a production OU and then the search ability broke. Put it back in the disabled inheritance OU and after about 3 reboots, I could search again.

Windows
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  1. Justin Herman 5 Reputation points
    2024-12-18T19:02:17.2766667+00:00

    After testing Computer Configuration policies under Administrative Templates > Start Menu and Taskbar as well as Windows Components \ Search, I found that Windows Components\Search"Don't search the web or display web results in Search" was set to Enabled and broke the ability to search. Disabling or Not Configuring that policy allows search results.

    Justin

  2. Hania Lian 19,751 Reputation points Microsoft Vendor
    2024-12-20T01:25:04.28+00:00

    Hello,Glad to hear that you have solved the issue and share the information for others.

    It' a good idea to check and isolate Group Policies.

    Isolate the policy/policies that could be affecting the Start menu search. To do this, you could create a new OU with inheritance disabled and then selectively link one policy at a time to this OU, followed by testing the search functionality after each policy is applied.

    Best Regards,

    Hania

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