Unable to access intune

Rahman, Abdul 0 Reputation points
2024-12-15T14:00:42.2766667+00:00

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please kindly help , how to solve this

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,953 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,365 questions
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  1. akinbade abiola 21,040 Reputation points
    2024-12-16T01:15:57.27+00:00

    Hello,

    Thanks for your question.

    This is an access issue.

    Try similar steps as documented here for lighthouse. Would apply similarly here per RBAC.

    https://learn.microsoft.com/en-us/microsoft-365/lighthouse/m365-lighthouse-troubleshoot?view=o365-worldwide#access-and-permissions

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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  2. Crystal-MSFT 50,676 Reputation points Microsoft Vendor
    2024-12-16T01:22:35.4066667+00:00

    @Rahman, Abdul, Thanks for posting in Q&A. For the error message, it means lack of permission. I notice you are using aad01xxxxxx account to login. Please ensure the account has assigned Intune roles which has permission to manage windows devices. Or it has Intune administrator or global administrator role assigned in Microsoft Entra ID.

    https://learn.microsoft.com/en-us/mem/intune/fundamentals/role-based-access-control-reference

    Hope the above information can help.


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