Error in Email Migration from Google Workspace to M365

Muhammad Uzair 1 Reputation point
2024-12-14T09:06:07.6266667+00:00

I am trying to migrate few of my mailboxes from Google Workspace to Microsoft 365 but getting the following error.

Error: TooManyTransientFailureRetriesPermanentException: The job encountered too many transient failures (128) and is quitting. The most common failure is SyncProviderTokenUnexpectedInvalidationException with the hit count 60

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Xintao Qiao-MSFT 5,085 Reputation points Microsoft Vendor
    2024-12-16T02:37:46.7366667+00:00

    Hi, @Muhammad Uzair

    I understand that you are getting an error when migrating from Google Workspace to M365 and need to confirm the following information with you:

    1. How did you go about the migration? Whether to follow the documentation that follows Perform a Google Workspace migration to Microsoft 365 or Office 365 | Microsoft Learn
    2. Review the detailed logs or error messages to get a deeper understanding of what might be causing the SyncProviderTokenUnexpectedInvalidationException.
    3. Considering that you are migrating from Google Workspace, the problem may be present in Google, you can contact Google technical support for thorough guidance. In my personal experience, you may need to turn on the corresponding API in Google.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    1 person found this answer helpful.

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