Cannot distribute some packages to several DPs

Question

I can't distribute some old packages to our DPs in 2 remote office sites. Nothing will happen when I distribute these packages. But if I create a new package, it can be distributed to the remote DPs and works well without any issue. What's the problem?

Answer 1

Hi,

Hope you are doing well.

1,Please help review the DistMgr.log and PkgXferMgr.log to check if there is any useful information. Refer to below troubleshooting guide:

Troubleshoot content distribution

2,Please kindly help check if the remote DPs are listed under "Content Locations" in the Properties of the old packages? If yes, try to remove them and redistribute the packages.

3,Do you use DP group for content management? If yes, one possible reason in my mind is that you have deployed the old packages to the DP group that contains the remote DPs, and then have previously removed the old packages from the DP properties rathe than the DP group. We can check if the old packages exist on the DP group's properties. If it exists, click redistribute button and see if it works.

Should you have any questions or concerns, please do feel free to contact me.

Best regards,

Simon

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