Error ID 970 Error message Unable to collect data from 'C1AS0XX' Possible causes The credentials provided on the appliance does not have the required privileges.The issue was encountered when trying the following credentials on the server Recommended act

Question

Hi,

Agentless error 970 despite of Credential change, refresh, following MS articles...Any suggestions ??

Error ID

970

Error message

Unable to collect data from 'C1AS0XX'

Possible causes

The credentials provided on the appliance does not have the required privileges. The issue was encountered when trying the following credentials on the server

Answer 1

Hi @Amit kumar Sinha,

Welcome to Microsoft Q&A Forum, thank you for posting your query here!

By Seeing the error seems access issue. my initial comments

If it is VM Ware/Hyper-V machines it should have below access:
To access the appliance configuration manager locally or remotely, you need to have a local or domain user account with administrative privileges on the appliance server

For Linux based Machines require below Permissions:

Feature	Windows credentials	Linux credentials
Software inventory	Guest user account	Regular/normal user account (nonsudo access permissions)
Software inventory	Guest user account	Regular/normal user account (nonsudo access permissions)
Discovery of SQL Server instances and databases	User account that is a member of the sysadmin server role or has these permissions for each SQL Server instance.	Not supported currently
Discovery of ASP.NET web apps	Domain or nondomain (local) account with administrative permissions	Not supported currently
Agentless dependency analysis	Local or domain guest user account	Sudo user account with permissions to execute ls and netstat commands. When providing a sudo user account, ensure that you have enabled NOPASSWD for the account to run the required commands without prompting for a password every time the sudo command is invoked. Alternatively, you can create a user account that has the CAP_DAC_READ_SEARCH and CAP_SYS_PTRACE permissions on /bin/netstat and /bin/ls files, set using the following commands: sudo setcap CAP_DAC_READ_SEARCH,CAP_SYS_PTRACE=ep /bin/ls sudo setcap CAP_DAC_READ_SEARCH,CAP_SYS_PTRACE=ep /bin/netstat

MS Document link Refer: https://learn.microsoft.com/en-us/azure/migrate/add-server-credentials#required-permissions
https://learn.microsoft.com/en-us/azure/migrate/migrate-appliance

Additionally, please search the below link with Error 970 you will get the Remediation steps for this error

MS Document link Refer: https://learn.microsoft.com/en-us/azure/migrate/troubleshoot-dependencies

Please let me know how it goes, we will always help as you needed.!