How to fix " We’re unable to validate your phone number Phone validation is required to confirm your identity and complete signup." problem

Question

I am from the Philippines and I am trying to create an Azure account, to build my AI agent project. I am unable to successfully do so, because this error "We’re unable to validate your phone number

Phone validation is required to confirm your identity and complete signup." keeps showing.

Answer 1

Hi Godric Tampinco,
Welcome to Microsoft Q&A Forum, thank you for posting your query here!
Similar issue I handled it, couple of days back, where you need to contact our support via one of the contacts mentioned here (you can pick Philippines based contact) https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

This issue with phone number validation during Azure Subscription Sign up can be resolved by creating a support ticket and working with our Azure subscription team.

Create a support ticket and do share it for reference, so that I can track it internally, get this sorted for you.

Reference: https://learn.microsoft.com/en-us/answers/questions/1431080/we-re-unable-to-validate-your-phone-number

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