Microsoft Partner Center
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1,040 questions
Employment Verification fails？
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麟 卓
5
Reputation points
We are having trouble passing Employment Verification. It fails and clicking on "Fix Now" button does not ask to upload the documents (As stated by partner center support).
We have raised this issue in partner center support request but we get no assistance from support. Our business is impacted heavily because of this as we require to distribute the drivers.
We request you to please help us in this matter. It is really urgent for us to go live in market to meet our dead lines.
Partner center service request: 2411140010000372
{count} votes
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麟 卓 5 Reputation points
2024-11-18T07:17:10.9366667+00:00 When I click the 'fix now' button, the page will refresh directly instead of displaying the entry for submitting evidence. The work order I submitted was ignored and I really hope to receive support. Please tell me what to do
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Junjie Zhu - MSFT 19,751 Reputation points Microsoft Vendor2024-11-18T09:34:51.72+00:00 Hello,Welcome to Microsoft Q&A!
Since you have opened a support ticket against this question, please wait patiently for the engineer's response. If there is no response within three working days, I will ask the store team for you.
Thank you.
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麟 卓 5 Reputation points
2024-11-22T03:32:57.9666667+00:00 My friend, a Microsoft engineer, has contacted me via email and I have submitted the required materials within three working days. There has been no follow-up response so far. Can you help me.
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麟 卓 5 Reputation points
2024-11-22T03:35:00.63+00:00 My account authentication status often experiences rollback, and I have never encountered such a bad design before. As a world-class IT enterprise, how could the account application process for Microsoft be so bad
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Junjie Zhu - MSFT 19,751 Reputation points Microsoft Vendor
2024-11-22T08:38:30.3633333+00:00 Hello,
Sorry, the Q&A forum cannot check your account in the backend. The latest news I saw was on the afternoon of the 11/20. The engineer may need time to process it, please wait patiently for the engineer's reply. -
麟 卓 5 Reputation points
2024-12-05T01:59:00.42+00:00 I submitted the supporting documents on November 26th, and on November 29th, Microsoft engineers replied that they were reviewing them. But today is already December 5th, and it has been 9 working days since I submitted the proof documents. I hope you can help me contact the engineer responsible for the review to expedite the process
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麟 卓 5 Reputation points
2024-12-16T05:33:07.3866667+00:00 thank you. Can you tell me how long it usually takes for the support team to provide a response. It has been 6 working days since we received a response
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麟 卓 5 Reputation points
2024-12-16T05:33:38.0233333+00:00 thank you. Can you tell me how long it usually takes for the support team to provide a response. It has been 6 working days since we received a response
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