I'm getting unknown charges for Premium SSD Managed Disks in Azure

Question

I am getting unknown charges of Premium SSD Managed Disks in Azure, it seems they are coming from Azure Machine Learning, I have already deleted it and all the resources it generated, I have read on forums that the disks should be deleted, but I have checked and I do not own any disks

Answer 1

Hi Diego,

It is normal to be charged for managed disk for ML compute cluster. The charges should only be for the amount hours that the cluster existed.

Please create a new billing support request using my instructions below. There is no charge for billing support.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

Please click Accept Answer and upvote if the above was useful.

Thanks.

-TP