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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 85%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
aftering the VM aske me restart the VM, I can not connect to this VM, although click start button
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 66%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Hi Phan, Tuan Binh,
Just checking in to see if the below answer provided by akinbade abiola If this answers your query, do click 'Accept Answer' and 'Yes' for was this answer helpful. And, if you have any further query do let us know
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
From the screenshot it looks like the VM is already started. Sometimes it takes up 5-10 minutes for a VM to come up after start. If it doesn't still come up please click stop and wait until the start button is not greyed out anymore and restart.
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
i have started the VM and waiting it about 20 minutes, then connect. But It can not
Hi Phan, Tuan Binh,
Thanks for your response
If the agent status is not 'Ready,' please follow the troubleshooting documentation.
https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows/windows-azure-guest-agent#troubleshooting-checklist
Thank you.
Hi Phan, Tuan Binh,
I'm just checking to see if you've got any resolution on the given above. Please let us know if you need any assistance.