This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 43%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP1%3C/text%3E%3C/svg%3E)
Hi,The connection to the server is successful, But no emails are opened as tickets and the mails are not fetched from the mailbox.
How and where can I check event view?
How can I check why?
Regards
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
Hi,
It sounds like you’re encountering a common issue with the SCSM 2022 Exchange Connector.
Many users have found success using the SMLets Exchange Connector as an alternative. This might be a more stable solution until Microsoft releases an official fix.
Hi,
If I create an Incident truth e-mail in SCSM 2022, it is creating an Incident, but under Work Items--> Incident Management---> All Incident. I can see here the Incident
It should be appear on the
Work Items--> Incident Management---> All Open E-Mail Incidents
??????????????