unable to run the Phishing simulation from inside Defender

Question

I am unable to run the Phishing simulation from inside Defender

I get the following error:

Diagnostic information:**{Version:17.01.2107.000,Environment:EUSPROD,DeploymentId:12712fb5-4d56-4278-a07a-c5fe4e727652,InstanceId:WebRole_IN_12,SID:c13cc0d3-4140-43c1-afa3-ce50f15361e4,CID:43d31e47-f45e-4b40-8815-f51597e0be46}

Time:2024-08-26T14:02:28.747Z

I read online that you need a license to do it so I just enabled the Trial, Microsoft Defender for Office 365 and with the Trial license is not working

My user has E5 and the rest of the organization has E3

What could be the problem?

Thanks!

Answer 1

@Daniel Araneda Thank you for reaching out to us, as per the error message seems this is a license issue, review the license requirements to use this feature as mentioned here - https://learn.microsoft.com/en-us/defender-office-365/attack-simulation-training-simulations

https://learn.microsoft.com/en-us/office365/servicedescriptions/office-365-advanced-threat-protection-service-description#licensing-terms

https://www.youtube.com/watch?v=pR6oGrTGI3c

Let me know if you have any questions, feel free to post back.