Get via API Tenant Instead of Service Statuses

Question

Hi,

Office 365 Service Communication API allows to gets Statuses for the whole Service but, Statuses obtained in this way, considering them in relation to a specific Tenant, it could includes many wrong Statuses, indeed, unavailability or partial unavailability represented by Service Statuses impacts the whole Service (i.e. many customers), but it could not imply impacts on a specific Tenant (i.e. a specific customer).

Could you please let me know if it is possible to obtains via API Statuses related to a specific Tenant instead of them related to the whole Service?

Thanks for help and feedback

Answer 1

Hey

While the Office 365 Service Communication API doesn't provide tenant-specific statuses directly, there are alternatives using Microsoft Graph API:

1. Use the /admin/serviceAnnouncement/healthOverviews endpoint to get service health overviews for your tenant.
2. The Get-MgServiceAnnouncementHealthOverview PowerShell cmdlet can retrieve this data.
3. Implement custom filtering and analysis of the general service data to focus on issues likely affecting your tenant.
4. Combine API data with tenant-specific monitoring for a more accurate picture.
5. The API requires the ServiceHealth.Read.All permission More:
   https://learn.microsoft.com/en-us/graph/api/resources/service-communications-api-overview?view=graph-rest-1.0 https://learn.microsoft.com/en-us/graph/api/serviceannouncement-list-healthoverviews?view=graph-rest-1.0&tabs=http https://office365itpros.com/2024/02/07/service-health-data-api/ https://learn.microsoft.com/en-us/graph/api/servicehealth-get?view=graph-rest-1.0&tabs=http