Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
23,564 questions
Servicenow users getting 'user donot exist error ' after integrating with Azure AD
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Venkata
151
Reputation points
Team, I am getting a 'User do not exist' error, and the value sent by azure to service now is not either login id or email.
I have followed the steps mentioned in the below link.
https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/servicenow-tutorial
The same user exists in both ServiceNow and azure active directory. Any suggestions??
{count} votes
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James Hamil 27,001 Reputation points Microsoft Employee2020-11-17T23:49:18.103+00:00 Hi, what error message/ number are you receiving? Can you please send a screenshot and any other information?
Best,
James
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