Hi @ muhammad dafa 2010951044 , Correlation Id is for Microsoft backend support engineers to trace logs, but for normal users we have no way to access logs based on correlation Id. So you can contact MS support and provide them the correlation Id. Or you can attach the exact error message here so that we can help you troubleshoot this issue based on the error message. If the answer is helpful, please click " Accept Answer " and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

how to fix Correlation Id: 39109911-accf-4995-895e-2fa3beb5e683 Timestamp: 2023-07-07T13:27:48.000Z DPTI: 53cc9a9d044df322a6e2738b6baf365958f35c5372a876d96de7509204c005c1

muhammad dafa 2010951044 10

Please help me

Mahesh Gote 0 Reputation points

2023-09-15T11:08:35.3+00:00

Correlation Id: cf23f416-8b1c-4d11-ab01-cf27baece3f6

Timestamp: 2023-09-15T11:07:26.000Z

DPTI: 1cd1403236f2797b23c56ebf1170cb2e8bd97569178648d4ffaa22c72a29a7aa

Error Tag: 4vt9f

Error Code: 0
rozie nahar 0 Reputation points

2023-10-16T16:21:25.3033333+00:00

Please help

Just purchased Microsoft 365 but cannot activate it and signing in

Correlation Id: 522a2cfd-f53f-462a-b827-4972fd84c249

Timestamp: 2023-10-16T16:19:50.000Z

DPTI: 04b8c31df1710d097b906df154b09c0aced4016cb09402f74518ad6d45da6190

Error Tag: 7q6ca

Error Code: 1067
Sergey Pogrebnyak [KMGP - Civil] 0 Reputation points

2025-02-26T03:28:45.6366667+00:00

Correlation Id: a4962d6d-d633-44b0-bcc4-7d1b25682d61

Timestamp: 2025-02-26T03:25:38.000Z

DPTI: 71521f6c8b7b2904

Error Tag: 5nlhg

Error Code: 1388187389

2 answers

AllenXu-MSFT 24,056 Reputation points Microsoft Vendor

2023-07-10T02:30:39.8866667+00:00

Hi @muhammad dafa 2010951044,

Correlation Id is for Microsoft backend support engineers to trace logs, but for normal users we have no way to access logs based on correlation Id. So you can contact MS support and provide them the correlation Id. Or you can attach the exact error message here so that we can help you troubleshoot this issue based on the error message.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Please sign in to rate this answer.

2 people found this answer helpful.
ilay azizi 0 Reputation points

2023-07-19T18:22:59.7366667+00:00

פרוץ לי למיינקראפט ל

gamil

Edgar Gallegos 0 Reputation points

2023-10-11T22:02:19.4633333+00:00

This is my error also. Mine is: Correlation Id: 207a8657-b535-4cde-974a-4a53ac31e5ab

Timestamp: 2023-10-11T21:58:56.000Z

DPTI: 7c0ef390141ca5bcd3378b774d5d395d0e90c52311531baa864e14fb79fbe8eb

Error Tag: 4vt9f

Error Code: 0

Edgar Gallegos 0 Reputation points

2023-10-11T22:02:37.6166667+00:00

For the Outlook client
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how to fix Correlation Id: 39109911-accf-4995-895e-2fa3beb5e683 Timestamp: 2023-07-07T13:27:48.000Z DPTI: 53cc9a9d044df322a6e2738b6baf365958f35c5372a876d96de7509204c005c1

2 answers

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