azure ad access issue

Question

Hi All,

just face issue when i try to login azure port they are saying password not correct

i have steup 2 custom domain

******@klovesla.com

******@org1.kloveslab.com

test nishant86dulloogmail.onmicrosoft.com (this default one always work)

some time klovelab.com is working some time org1.kloveslab.com working

one time only i can access throgh one domain if i check after hours than second domain working, first not work

can any one help me on at

Answer 1

To clarify - what are you trying to do on the domain? Are you just logging into the Azure portal or trying to access certain resources?

Are the users logging in with User Principal Name or primary email address? Make sure that you are logging in with User Principal Name.

Also, are you using Pass-Through? If so, the pass-through agent should be installed on the domain controller.

Not to state the obvious, but you can also try a fresh password reset, make sure "change password upon next logon" is not ticked, and clear the cache and try again from a new browser and incognito window.