Enroll as a Microsoft Training Services Partner
Appropriate roles: Microsoft AI Cloud Partner Program partner admin | Account admin
This article describes various ways that a partner in the Microsoft AI Cloud Partner Program can enroll in the Training Services Partner program, formerly known as the Learning Partner Program.
Success in the Training Services Partner Program is measured with key performance indicators (KPIs). The KPIs reward partners who demonstrate exceptional capabilities in providing training at scale and with quality across one or all six of Microsoft's designated solution areas.
Enroll with the Training Services Partner Onboarding Form
Your participation in the Training Services Partner Program begins with reviewing the program documentation and enrolling with the Microsoft Training Services Partner Onboarding Form. After you submit the form, you receive more information about your onboarding. Onboarding typically takes one to two weeks.
Other participation requirements
In addition to completing the onboarding form, there are several other requirements to officially deliver Microsoft training:
- Use official Microsoft Courseware via Microsoft Learn.
- Deliver all courses by way of Microsoft Certified Trainers (MCTs).
- Provide every student with a post-training achievement code for the course they completed.
- Provide every student a post-training quality survey using the Metrics that Matter platform.
To learn more about meeting these requirements, see Qualification dashboard for Training Service partners.
Training services: Solution area designations
The Training Services Partner ecosystem is available to all organizations who meet the previous requirements. In addition, Training Services Partners who meet qualification criteria in individual Microsoft solution areas can also qualify for official Training Services Solutions Partner branding, promotion on Microsoft marketplaces, and software benefits. But meeting these KPI benchmarks isn't required to deliver official Microsoft training.
More information on KPI metrics and associated business rules can be found in our Training Services Partner Program - Get Started collection.
Important
When enrolling in the Training Services Partner Program, here are a few points to keep in mind:
- Program KPI requirements are subject to change annually.
- Program KPIs, displayed in the Partner Center dashboard, must be met to earn the Solutions Partner designation branding and associated benefits.
Frequently asked questions about Training Services Partner enrollment
Use these frequently asked questions to learn more about Training Services Partner enrollment.
Do I need to submit a business application plan in Partner Center?
No. In Partner Center, a business application plan isn't required. As long as you meet the participation requirements listed in this article, you can deliver official Microsoft training.
What should I do if there's a discrepancy between the KPIs displayed in Partner Center and my internal count?
Contact Partner Frontline Support. Provide the following details to help us track your KPIs:
- Microsoft AI Cloud Partner Program Organization and Location ID
- Dates of missing transactions
- Category: achievement codes, exam vouchers, or post-training survey
- Number of units
The KPI dashboard is updated once a month, during the middle of the month, and displays the previous 12 completed months.
For example, starting January 15, 2025, KPI data is displayed for the period of January 2024 through December 2024.
Why don't I appear as a Microsoft Learning Training Services Partner in the AppSource Partner directory?
Your training organization can be listed in the AppSource directory if you earned one or more Solution Area designations.
Note
The URL should be to a partner-owned website with a Microsoft landing page. The Microsoft-specific page must also:
- Be about the qualified organization only
- Show no Microsoft competitors
- Be owned by by the qualified organization