Microsoft Partner Center

Guidance on Publishing an EXE/MSI to Microsoft Download Center

Hello, What are the steps to distribute or publish an EXE/MSI application on the Microsoft Download Center (https://www.microsoft.com/en-us/download)? I have found information on publishing to the Microsoft Store…

Microsoft Partner Center: Verification fails at "Employment verification"

Our verification fails at "Employment verification". No information is displayed, no panel on the right side to submit documents, no email is sent. Clicking the "Fix Now" button does nothing. An endless loop of rejections. What's…

Can not view Earing page in Partner Center

Earnings for the current month is not displayed.

I see the earnings for previous months, but there is no data for the current one. The AI assistant writes: "It seems there was an issue retrieving the earnings data. Could you please verify if you have the necessary permissions to access this…

access and create account partner.microsoft.com

Hello, My goal is to be able to offer my customers Office365 + one drive solutions. I'd like to access the partner.microsoft.com site with an e-mail address I already use to connect to azure.portal.com. The e-mail address I use for this is used for a pro…

Our system has indicated multiple failed attempts from your account. We are unable to proceed with your Account Verification.

Hello, I’ve been trying to update my Partner Center account domain from REDACTED (personal) to REDACTED (company) after acquiring it. Since the change, I’ve been unable to pass vetting due to a “domain mismatch” error, but support hasn’t provided clear…

AI Cloud Partner Program Registration Error

Hi, I'm getting a registration error when registering to the AI Cloud Partner Program. {"code":2100,"description":"A legal entity matching the request payload already exists when creating the legal…

AU10TIX Verification Issues

I have been trying endlessly to get my account verified and the AU10TIX keeps chopping off the leading letters of my name lading to verification failure. This is very disappointing as it leads to us not being able to be appointed for our ready customers…

Publish APP on MS store through CDN

I pitched for aid from the supporting team, who could help me out on "Manage packages" under Apps and games. It would be helpful if a meeting could be arranged at the earliest. Because publishing the APP using the package URL is neither helpful…

Help me reactivate my Partner Center account for Windows app deployment to Microsoft Store

I created my personal account when I was in college. I signed up for the Partner Center program for Windows app development back then. Recently I'm developing a WPF app I want to deploy on the Microsoft Store. I'm following directions to register for…

Can´t pay for developer on partner center

Can´t pay for developer on partner center no matter which card I use.

Policy 10.1.4.4 App Quality - Content

Hello, I'm trying to update one of my UWP games. It has been in the store for almost 8 years without a problem. I was not able to update it and on the top of that it was excluded from the store no matter I integrated many new features in it. Microsoft…

How to verify purchase of Developer Managed Consumable Addon ?

Hi, User purchased "Developer Managed Consumable" Addon. After purchase while recording details into our own database, an error occurred, and nothing related to purchase was recorded. Now user claims he has purchased the addon. how do we…

Error occurred in SSOlogin method when filling out W8-BEN form on Microsoft Partner Center tax profile

When filling out the W8-BEN form it shows an error: Error in SSOlogin method I have tried 3 different browsers: Firefox, Chrome, Edge (all updated) and I have tried with my normal home internet (Starlink) and then with USB-Tethering from my mobile…

ClientIdNotAuthorized Error on consume API Despite Using a Valid Access Token

I'm encountering an authorization issue when calling the Microsoft Store Service API's consume endpoint: https://collections.mp.microsoft.com/v8.0/collections/consume The response received is: { "code": "Unauthorized", …

How to restore access to Microsoft Partner Center account?

Hello. Our company is a manufacturer of hardware and for over 10 years, we have submitted drivers to Microsoft for cross signing. Have another 2 drivers that need the same and attempting to access our Microsoft Partner Center account. While we see that…

Employment verification in Microsoft Partner Center

Hello, I'm aparently completly unable to go past the Employment verification step in Microsoft Partner Center. The domain is registered with AWS. Aws does not provide any registration documents or invoice listing the domains. So instead we have…

Microsoft founders hub has not responded to my support ticket for 50 days!

I created a ticket regarding the domain verification section on December 10th. But I haven't received any response since then. How can support not respond within 50 days? What kind of incident is this?

Manage payment and tax profiles - Why does the Submit button always disabled?

Hello I am an individual user to sell my software on the Microsoft Store. In the Microsoft Partner Center, I see the message: "You currently have 1 enrollment(s) that require payment and/or tax profile assignments. Select payout and tax profile…

Issue with registering an individual developer account

I am trying to register for an individual developer account so I can upload my Windows App SDK app to the store. I am an individual who has written an app in my own time. I do not have a business. This is why I am trying to register for an individual…