How to use Microsoft business when yoru email is hosted by another organization?

Question

We own a franchise and our work emails are hosted by the franchise company @pillartopost.com, I'm currently using outlook to receive my company email.

We currently have 3 employees, myself, husband and son, we all have a personal MS 365 subscription to view our mail and use the applications, like excel, word, powerpoint etc.... but this limits our ability to share documents and have a central location for shared information.

I wanted to use MS 365 for business but because our email is hosted by an organization, it seems to create a conflict I can get around. I thought about using Teams but am running into the same problem.

IS there a way to have a business account and still have our email hosted by the franchise company? Are there any work arounds someone can suggest? I cant' believe we are the only company out there, that has run into this and hoping someone has an idea or suggestion to share!

Answer 1

Hello PaigeJarquin,

If a franchised provider has or not enterprise (Business) offers, highly depend on the services that they will provide. I would recommend checking in with your current provider or other.

In case you purchase a particular O365 for Business package, or from a franchised provider, it is possible to export all of the current user data to the new account:

https://support.microsoft.com/en-us/office/switch-from-microsoft-365-for-home-to-a-business-subscription-9322ffb8-a35d-4407-8ebe-ed6ea0859b9f

Hope you find this helpful!
Luis P