Can't delete tenant - Delete all license-based subscriptions

Question

Hi,

I can't delete tenant. I've deleted subscription, users, etc.
When i trying delete it, I get message bellow.

To delete '[tenant name]' organization, please remove the seat-based subscriptions which are still associated with your tenant. Go to Store For Business to fully deprovision the subscriptions by placing them into a Delete state even if they have already been canceled.

After I go businessstore.microsoft.com. There is no subscriptions. But when I try to go to Apps&Software section. Then I see that list tries to load, but it is only loading and nothing else happens.

Every step is performed as as user with Global Administrator role.

Answer 1

Hi @Michał Mółka · Thank you for reaching out.

Could you please check if any subscription is still showing at https://admin.microsoft.com/Adminportal/Home#/subscriptions

If there are any subscriptions, please cancel and delete those subscriptions. Once the subscriptions are deleted, it can take around 48-72 hours to reflect in Azure AD portal.

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Answer 2

Deactivated all subscriptions. It's more than a day and still it's not allowing to delete the tenant.

Do we have to try powershell route?