Unable to get number verified in microsoft azure student account

Harsh Shah 0 Reputation points
2025-02-26T07:51:57.17+00:00

We’re unable to validate your phone number

Phone validation is required to confirm your identity and complete signup.

Constantly this comes up even though I tried 10 different working numbers

Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
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  1. Andreas Baumgarten 118.5K Reputation points MVP
    2025-02-26T08:06:45.8633333+00:00

    Hi @Harsh Shah ,

    if you have problems with the phone validation in the Azure Account creation process please take a look here: Identity verification by phone

    Here are some additional information:

    You can use any phone number for verification as long as it meets the requirements. The phone number that you enter for verification isn't stored as a contact number for the account.

    • A Voice-over-IP (VoiP) phone number can't be used for the phone verification process
    • Check that your phone can receive calls or SMS messages from a United States-based telephone number.
    • Double-check the phone number that you enter, including the country code that you select in the drop-down menu.
    • If your phone doesn't receive text messages (SMS), try the Call me option.

    Source: No verification text message or phone call

    Make sure to select the right country code in the drop-down and enter the phone number without the country code.

    One option might be to call Microsoft's Global Support: Global Customer Service phone numbers

    Maybe they are able to help.

    Another option might be to give it a try with using a smartphone or a different device and a "private/incognito window" of the browser to get the registration/validation done.

    I've noticed a couple of questions/threads related to this issue in the past. But none of them gave an answer how to fix this or if it was fixed at all.


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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