Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
1,946 questions
When testing a custom model in Document Intelligence, trying to upload the tested files after it says "Custom Model Project Not Found"
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Sohaib Wahid Panwala
0
Reputation points
I tested a model that I built with Document Intelligence, I got the test and results of the custom extraction. When I want to upload the tested file and make some labelling updates, it then says "Custom Model Project Not Found". I followed the steps of clicking the add in button and then clicked on Upload Files and got the error.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
santoshkc 12,990 Reputation points Microsoft Vendor2025-02-26T10:46:27.0566667+00:00 It looks like this issue might be intermittent and could be due to a temporary network or server problem. If you encountered the "Custom Model Project Not Found" error, I recommend trying again later to see if it resolves itself. Additionally, clearing your browser cache and cookies or switching to a different browser can help rule out any UI-related glitches. I tried to repro the issue without any errors.
If the problem persists, please double-check that your custom model project still exists, ensure you have the correct permissions, and verify that you're in the same Azure region where the model was created. You can also try uploading the files directly from the main project instead of using the "Add in" option. Let me know if you need further assistance!
Thank you.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 88%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Saideep Anchuri 3,140 Reputation points Microsoft Vendor2025-02-27T09:08:20.4266667+00:00 -
Sohaib Wahid Panwala 0 Reputation points
2025-02-27T18:44:13.7566667+00:00 Hi Folks still facing issues. Went through the steps recommended.
The "Add in" option is valuable because the test does an initial attempt at labelling and then adding in saves the labels. So improving on the custom models is a lot more efficient that way rather than starting from scratch given that we're extracting a lot of tabular data and the labelling process is time consuming.
I found it used to work great but recently this has been giving us many bugs.
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Sohaib Wahid Panwala 0 Reputation points
2025-02-27T18:48:20.92+00:00 Hi @santoshkc @Saideep Anchuri still facing issues. Tried all the steps mentioned. Double checked that I have the permissions and I'm in the right Azure Region.
If i try uploading the file directly from the main project instead of Add-In it doesn't auto label using the model. Whereas if I test it and then add it in, the further labelling correction process is significantly easier and faster rather than having to label a file from scratch. This is the main problem we're facing. Can you please help on this ?
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