Hi
Sorry for the experience!
Can you confirm whether it is an SPA or a Mobile App?
Check that the Allow public client flow is enabled if it is a public client and ensure the offline_access
is included in the scope parameter. Also depending on the policy you're using (user flow or custom), you may need to check that the offline_access
is included in the API permissions if it's user flow and also check that the offline_access
is referenced in the RelyingParty
if it is a custom policy.
Do let me know if this helps!