My Mongo cluster on Azure CosmosDB fails to create and deploy everytime

Question

I am attaching my JSON output from the failed activity log here:

{
    "authorization": {
        "action": "Microsoft.DocumentDB/mongoclusters/write",
        "scope": "/subscriptions/9611ca08-3a18-4c87-a250-12dbeb2eaaeb/resourcegroups/Pharmansh-Resource-Group-1/providers/Microsoft.DocumentDB/mongoclusters/pharmansh-admin-cluster"
    },
    "caller": "******@pharmansh.com",
    "channels": "Operation",
    "claims": {
        "aud": "https://management.core.windows.net/",
        "iss": "https://sts.windows.net/4288fb8e-0344-411b-b935-a42384cb528a/",
        "iat": "1739713260",
        "nbf": "1739713260",
        "exp": "1739728291",
        "http://schemas.microsoft.com/claims/authnclassreference": "1",
        "aio": "AbQAS/8ZAAAAzj3/11ug2It2JbofoxXujHgwOXMasT0lZYQCogvD0YXSB0W2GqPbIhQe/+kOlmt8iawIVOJ0P7qnAJc7ySjc+JylVXRg/oV1sy3lT0qcU8XJudaFbvMxVzzgtIkSVnXhpevYBZ8HQFRBwE0wDP25TLy1OL1DuCJ4KOTNxuX19NJOyUSeOa6HA7wcx7+PqeVf9bOX+NLahzKrpgpw+7JqMVZD/bxfaMbNSRx0nQttK2w=",
        "altsecid": "1:live.com:000340028581F449",
        "http://schemas.microsoft.com/claims/authnmethodsreferences": "pwd,mfa",
        "appid": "c44b4083-3bb0-49c1-b47d-974e53cbdf3c",
        "appidacr": "0",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress": "******@pharmansh.com",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname": "Jaiswal",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname": "Abhishek",
        "groups": "aa8eb0c6-6af5-4e49-9f9f-e78046e99839",
        "http://schemas.microsoft.com/identity/claims/identityprovider": "live.com",
        "idtyp": "user",
        "ipaddr": "2405:201:22:b16d:6524:cf24:b06:8b2e",
        "name": "Abhishek Jaiswal",
        "http://schemas.microsoft.com/identity/claims/objectidentifier": "3902472d-aa70-41c3-bb12-20b436d81d7e",
        "puid": "100320043252DA36",
        "rh": "1.AcYAjvuIQkQDG0G5NaQjhMtSikZIf3kAutdPukPawfj2MBPGAIfGAA.",
        "http://schemas.microsoft.com/identity/claims/scope": "user_impersonation",
        "sid": "0020fd69-a75a-5554-2763-08087d7b6f6b",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier": "NKTw-H1ysHw7uo21q2Gs22ATlKW5Jgf1EVZEWT3pZ24",
        "http://schemas.microsoft.com/identity/claims/tenantid": "4288fb8e-0344-411b-b935-a42384cb528a",
        "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name": "live.com#******@pharmansh.com",
        "uti": "RN-a3F220UCUkfNgymC3AA",
        "ver": "1.0",
        "wids": "62e90394-69f5-4237-9190-012177145e10",
        "xms_edov": "true",
        "xms_idrel": "24 1",
        "xms_tcdt": "1736774231",
        "correlationid": "0676518e-7ccb-4172-9509-b0aa385c67d8"
    },
    "correlationId": "0676518e-7ccb-4172-9509-b0aa385c67d8",
    "description": "",
    "eventDataId": "ddc324b9-34cb-4dac-99b0-34b1b7c92c31",
    "eventName": {
        "value": "EndRequest",
        "localizedValue": "End request"
    },
    "category": {
        "value": "Administrative",
        "localizedValue": "Administrative"
    },
    "eventTimestamp": "2025-02-16T14:10:00.7196588Z",
    "id": "/subscriptions/9611ca08-3a18-4c87-a250-12dbeb2eaaeb/resourcegroups/Pharmansh-Resource-Group-1/providers/Microsoft.DocumentDB/mongoClusters/pharmansh-admin-cluster/events/ddc324b9-34cb-4dac-99b0-34b1b7c92c31/ticks/638753118007196588",
    "level": "Error",
    "operationId": "af20af12-3ef0-41ab-b864-1e6c6e0b7f0c",
    "operationName": {
        "value": "Microsoft.DocumentDB/mongoClusters/write",
        "localizedValue": "Create or Update Mongo Cluster"
    },
    "resourceGroupName": "Pharmansh-Resource-Group-1",
    "resourceProviderName": {
        "value": "Microsoft.DocumentDB",
        "localizedValue": "Microsoft.DocumentDB"
    },
    "resourceType": {
        "value": "Microsoft.DocumentDB/mongoclusters",
        "localizedValue": "Microsoft.DocumentDB/mongoclusters"
    },
    "resourceId": "/subscriptions/9611ca08-3a18-4c87-a250-12dbeb2eaaeb/resourcegroups/Pharmansh-Resource-Group-1/providers/Microsoft.DocumentDB/mongoClusters/pharmansh-admin-cluster",
    "status": {
        "value": "Failed",
        "localizedValue": "Failed"
    },
    "subStatus": {
        "value": "",
        "localizedValue": ""
    },
    "submissionTimestamp": "2025-02-16T14:11:43Z",
    "subscriptionId": "9611ca08-3a18-4c87-a250-12dbeb2eaaeb",
    "tenantId": "4288fb8e-0344-411b-b935-a42384cb528a",
    "properties": {
        "statusMessage": "{\"status\":\"Failed\",\"error\":{\"code\":\"ResourceOperationFailure\",\"message\":\"The resource operation completed with terminal provisioning state 'Failed'.\",\"details\":[{\"code\":\"UnprocessableEntity\",\"message\":\"An unknown error occurred for the operation. Tracking id: 3c85e238-396c-484d-9f9f-132f54fa07d8.\"}]}}",
        "eventCategory": "Administrative",
        "entity": "/subscriptions/9611ca08-3a18-4c87-a250-12dbeb2eaaeb/resourcegroups/Pharmansh-Resource-Group-1/providers/Microsoft.DocumentDB/mongoClusters/pharmansh-admin-cluster",
        "message": "Microsoft.DocumentDB/mongoClusters/write",
        "hierarchy": "4288fb8e-0344-411b-b935-a42384cb528a/9611ca08-3a18-4c87-a250-12dbeb2eaaeb"
    },
    "relatedEvents": []
}

Answer 1

Hi @abhishek jaiswal

Thanks for getting back

Are you creating through portal?

I reproduced the scenario from my end and successfully deployed in eastUS.

Please refer to this Documentation that might help you:

https://learn.microsoft.com/en-us/azure/cosmos-db/mongodb/vcore/quickstart-portal?source=recommendations

Hope this helps. Do let us know if you any further queries.

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