Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,087 questions
Please Close This Issue We Have Migrated to AWS.
My website not loading, static website on blob storage.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 76%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mr. Brian Flores
0
Reputation points
I did not do anything and have not changed anything or any setting, all of a sudden the website is not loading.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 74%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Divyesh Govaerdhanan 1,915 Reputation points2025-02-17T21:33:15.9166667+00:00 Hello,Welcome to Microsoft Q&A,
Could you please share the App Service Quota, If your plan is over-utilized, it may cause the site to stop responding.
- In the App Service Plan left panel, go to "Quotas" (under Scale up).
- Look for CPU, memory, storage, and network usage limits.
Also check the Diagnostics tools of the App service, for any errors/failures within the application.
Please upvote and accept the answer if it helps!
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Mr. Brian Flores 0 Reputation points
2025-02-19T00:00:46.18+00:00 I found the root cause of the issue - Migrate workloads on Azure CDN from Edgio (formerly Verizon) before 7 January 2025.
You're receiving this notice because you're currently using Azure CDN Standard/Premium from Edgio.
NOW I"M "S****ED" and both of my websites wont load" I can't create a support ticket because this is all automated now and this is the only help I can get. I was away on Business durring this time.
DUDE i'm just going to move to AWS, this is horrable that I was Migrated and my websites won't load..... I knew i did not touch anything and i was migrated by Microsoft and Now I'm the one that needs to fix this...... TOTALLY UNEXCEPTABLE !!!!!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 60%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Harshitha Veeramalla 251 Reputation points Microsoft Vendor2025-02-21T10:19:01.8466667+00:00 Hi @Mr. Brian Flores,
Apologies for the inconvenience caused. Can you please share your environment details also I have reached you privately for closer look on the issue. -
Mr. Brian Flores 0 Reputation points
2025-02-22T18:30:56.9933333+00:00 Provided you a private message.
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Mr. Brian Flores 0 Reputation points
2025-02-22T18:33:47.4966667+00:00 Subject: Subscription ID and Requested Details for Issue Resolution
Dear Harshitha Veeramalla,
I appreciate your response and the opportunity to provide the necessary details for further review. Please find the requested information below:
Let me begin by expressing my deep frustration regarding the repeated disruptions to our production environment caused by Azure. This marks the third significant outage within the past year, directly impacting our websites and causing irreversible damage to our brand reputation.
Azure’s frequent backend changes have resulted in unplanned outages, affecting our business operations. Below are the previous support cases related to similar incidents:
- Support Request ID: (Created: October 23, 2024)
- Support Request ID: (Created: April 1, 2024)
Due to these ongoing challenges, we have made the decision to migrate our infrastructure to AWS. As of now, we have successfully transitioned all resources and will be proceeding with the closure of our Azure subscription.
Our experience with Azure has resulted in:
- Increased operational costs, particularly with Azure Front Door, due to unexpected migrations.
- Critical support issues being addressed through community forums rather than dedicated technical support.
- A complex and cumbersome troubleshooting process for fundamental cloud operations.
By contrast, AWS has provided us with a significantly superior service experience, including:
- Dedicated live support within 12 hours for the same cost per month, rather than relying on community-based troubleshooting.
- AWS Amplify for static website hosting, offering seamless integration with S3, built-in SSL certificates, and CloudFront with automatic Apex root domain aliasing.
- A simpler, more efficient cloud infrastructure, reducing technical overhead and accelerating our operational efficiency.
Ultimately, AWS has proven to be a more reliable, cost-effective, and user-friendly cloud solution. Given the challenges faced with Azure, we no longer wish to continue using it as a cloud provider.
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Mr. Brian Flores 0 Reputation points
2025-02-22T18:34:47.8733333+00:00 -
Harshitha Veeramalla 251 Reputation points Microsoft Vendor
2025-02-24T05:46:38.16+00:00 Hi @Mr. Brian Flores,
Thank you for taking the time to share your detailed feedback regarding your experience with Azure. We sincerely regret the repeated disruptions you have faced and the impact they have had on your business operations and brand reputation.
We understand how critical reliability and seamless cloud service are to your success, and we are truly sorry that we have not met your expectations.
Your concerns regarding unexpected outages, increased operational costs, and the challenges in troubleshooting are deeply concerning, and we take them very seriously. We acknowledge the frustration these incidents have caused, and we regret any inconvenience they have led to.
Your feedback is invaluable in helping us improve our services and customer experience.
Once again, we apologize for the disruptions and appreciate your candid feedback. We are committed to learning from this and continuously improving our services.
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