Phone number not supported in my country

Question

Hi guys! So its been awhile since i last open my microsoft rewards because i cannot redeem my points due to unsupported country code for otp verification. Its like 2 months now yeah and i still cant put my number there(+63). I dont get the point why they allow Philippines to access microsoft rewards when they cant even redeem it

Answer 1

Hi @Haru Itsuki

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is more related to Microsoft Rewards issue. So we recommend you post your question in this forum:

https://answers.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us%2Fbing%2Fforum%2Fall%2Fwhat-happened-to-all-the-other-options-in-ms%2F72c74c93-3ac6-47f8-bf77-b675a403f9df&forum=bing&filter=bing_rewards

Thanks for your understanding and patience!

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Answer 2

You’re not alone in this issue—many users from the Philippines have reported the same problem. One possible solution is to try using a different phone number (if available) or a virtual number service that works with Microsoft’s OTP system. Some also had success by reaching out to Microsoft Support for manual verification. Hopefully, they improve this soon! I had a similar experience while checking the Mang Inasal menu and trying to access certain services online.