Microsoft Teams MacOS Screensharing Permission .mobileconfig

Question

We deploy a .mobileconfig file (attached) as a custom configuration profile via Intune to our MacOS (macOS 15.3) devices to set the required privacy settings for Teams Screensharing.

We set AllowStandardUserToSetSystemService that a user can enable the Screensharing permission without admin rights.

Our issue: the user starts a Teams meeting and want to share the screen, Teams says that the required permissions for Screensharing are missing. The user can activate the toggle for Teams-Screensharing permission but it has no impact, also after a app restart

When we remove the custom config profile from the devices, we can set the sharing-rights with admin rights & screen sharing works.

Was anyone able to deploy the required settings, or is this a known bug.

Answer 1

If it is related to Bug, you may have to contact Microsoft support team to escalate your issue to special support team of Microsoft. Need to open service request with Microsoft background support team: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#online-support

Answer 2

@Christoph Roth Thanks for posting in our Q&A.

It is a bug. Some users may be unable to screenshare in Teams after upgrading to MacOS version 15.X.

Affected users may utilize the following workaround to re-enable screensharing:

1. Open System Settings
2. Select Privacy & Security
3. Select Screen & System Audio Recording
4. If Microsoft Teams is available on the list of applications, delete it by selecting it and clicking -.
5. Click on + and select Microsoft Teams from the Application folder.
6. Click on Quit & Reopen.
7. Verify Microsoft Teams is enabled in the Screen & System Audio Recording tab.
8. Relaunch Microsoft Teams.

If this issue still exists, please call Microsoft support to get more help.

Thanks for your understanding.

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